What is customer service ?

Why is it important to an organization?

Customer Service is a service position that focuses on meeting customer needs,

answering questions, and resolving issues,

coordinating with OTAs and guests on behalf of the property.

Solve the overbooking problem



Which is caused by not having rooms for customers

We will coordinate with customers and OTAs system staff without the accommodation having to contact them.

Our advantages



Service available every day

From 09.00 - 21.00 hrs.

Coordinate with system staff and customers